Do you still have questions about SINORA protective and transport cases? You may find the right answer on the following FAQ page about case manufacture, inlays, customisation or everything to do with case applications.

Our team will be happy to answer your personal questions. Simply get in touch with us.

FAQ Transportkoffer

Individual colours are possible for quantities of 100 or more. We would be happy to make you an offer for a transport case in the right colour to suit your needs.

For the production of a transport case in an individual size, special injection moulding tools are required. The investment in an injection moulding tool starts at 50,000 euros, depending on the size of the case.

Customization with other handle colours or accessories is possible for series models from an order of 100 transport cases from the same series.

In your user account you can view your personal data, the billing and delivery address you have stored and your previous orders.

Yes, in your user account you can view the orders you have placed and the corresponding order status.

Yes, payment by invoice is possible if you have already ordered from SINORA several times and have a customer account. For new customers, we reserve the right to change the payment option to prepayment or PayPal – regardless of whether a customer account has been created or not.

If you are ordering on behalf of a company and the goods are used commercially, you are purchasing as a business customer. If you use the ordered goods for private purposes, you must order as a private customer.

You can download the “SINORA product catalogue” directly as a PDF file here.

Please contact us as soon as possible. If you have inadvertently placed an incorrect order that you would like to change or cancel completely, please contact our customer service team by e-mail or telephone. Our staff will be happy to help you.

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