{"id":5107,"date":"2024-02-15T10:20:18","date_gmt":"2024-02-15T09:20:18","guid":{"rendered":"https:\/\/test.sinora-cases.com\/cancellation\/"},"modified":"2024-05-08T16:10:55","modified_gmt":"2024-05-08T14:10:55","slug":"cancellation","status":"publish","type":"page","link":"https:\/\/sinora-cases.com\/en\/cancellation\/","title":{"rendered":"Cancellation"},"content":{"rendered":"\t\t
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If you have registered in the webshop as a corporate customer or public client in B2B business, you have no right of cancellation.<\/p>\n

Right of cancellation for consumers<\/strong>
\nA consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. As a consumer, you have the right to cancel your contractual declaration in writing (e.g. letter or e-mail) within 14 days without giving reasons or – if the goods are delivered to you before the deadline – by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfilment of our information obligations pursuant to Article 246 \u00a7 2 in conjunction with \u00a7 1 para. 1 and 2 EGBGB and our obligations pursuant to \u00a7 312e para. 1 sentence 1 BGB in conjunction with Article 246 \u00a7 3 EGBGB. Timely dispatch of the cancellation or the goods shall suffice to comply with the cancellation period.<\/p>\n

There is no right of cancellation for customised products.<\/strong>
\nThe right of cancellation does not apply to contracts for the delivery of goods which are manufactured according to customer specifications or which are clearly tailored to personal needs or which are not suitable for return due to their nature. SINORA offers you the opportunity to configure transport cases according to your own requirements and specifications. These are manufactured according to customer specifications, which is why there is generally no right of cancellation for such products.<\/p>\n

In the event of a cancellation, this should be addressed to:<\/strong>
\nSolidplex GmbH, Laurentiusstr. 39, 63897 Miltenberg, Germany or by e-mail: mail.eu@sinora-cases.com<\/p>\n

Consequences of cancellation<\/strong>
\nIn the event of an effective cancellation, the services received on both sides must be returned within 14 days. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. Goods that can be sent by parcel post are to be returned at our risk. Goods that cannot be sent by parcel post will be collected from you. If you are unable to return the service received in full or in part or only in a deteriorated condition, you must compensate us for the value. This does not apply to the surrender of goods if the deterioration of the goods is exclusively due to their inspection – as would have been possible for you in a shop, for example. In addition, you can avoid the obligation to pay compensation for any deterioration caused by the intended use of the item by not using the item as if it were your property and refraining from doing anything that could impair its value.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

If you have registered in the webshop as a corporate customer or public client in B2B business, you have no right of cancellation. Right of cancellation for consumers A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. As a consumer, you […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ocean_post_layout":"full-width","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"Cancellation policy","ocean_post_subheading":"Information about the right of cancellation","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-5107","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-section","has-no-thumbnails"],"acf":[],"yoast_head":"\nCancellation - SINORA Cases<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sinora-cases.com\/en\/cancellation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancellation - SINORA Cases\" \/>\n<meta property=\"og:description\" content=\"If you have registered in the webshop as a corporate customer or public client in B2B business, you have no right of cancellation. 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